Terms and Conditions

Welcome to Stitched Dreams. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing any order or using our services.

1. General Information

Stitched Dreams is an online platform offering handmade and customized stitched products. Due to the handcrafted nature of our items, slight variations in design, color, and stitching may occur. These variations are a natural part of handmade products and should not be considered defects.

2. Orders & Customization

All orders placed through our website are subject to acceptance and availability.
Customized or personalized orders cannot be canceled once production has started.

Customers are responsible for providing accurate details such as names, sizes, colors, and design preferences. We are not responsible for errors caused by incorrect information provided by the customer.

3. Pricing & Payments

All prices listed on the website are subject to change without prior notice.
Full payment is required before order processing begins.

We use secure payment methods; however, we are not responsible for any issues arising from third-party payment providers.

4. Shipping & Delivery

Delivery times are estimated and may vary depending on location and order type.
Customized items may require additional processing time.

We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

Due to the customized and handmade nature of our products, returns and refunds are generally not accepted.

Refunds or replacements may only be considered if:

The product is damaged
The wrong item is delivered

Any issue must be reported within 48 hours of delivery with proper proof.

6. Product Variations

All products are handmade, so slight differences in color, stitching, or design may occur. These are not defects but part of the uniqueness of each item.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Stitched Dreams.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Conduct

By using our website, you agree not to:

Engage in any illegal activity
Attempt to gain unauthorized access to the website
Disrupt or interfere with website functionality

9. Limitation of Liability

Stitched Dreams shall not be held liable for any direct, indirect, or incidental damages resulting from the use of our website or products.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept those changes.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our website contact form.